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If you've been a landlord for a while, you've likely been doing things the old-fashioned way. Why make changes if what you're doing already works?
It's time to bring your property into modern times by using a tenant portal. We're here to talk all about why tenant portals are the new normal. Read on to learn more.
Easier Communication
Have you ever struggled to get in touch with your tenants? With a tenant web access portal, this doesn't have to be a problem anymore. You'll have no issue getting into contact with your tenants whenever you need to (or vice versa).
Yes, you can (and should) have your tenants' phone numbers and email addresses on file, but by having an online portal, you're giving yourself another way to communicate with each other in case one of these pieces of information is lost.
Access to the Lease Information
Your tenants likely have a printed copy of their lease, but it's not uncommon for papers to go missing. Even the most attentive tenant isn't immune from misplacing documents every now and again.
When the lease goes missing or the tenant is away from home and still needs access to it, all they need to do is remember their tenant portal login information and their lease will be right there at their fingertips!
This is great for when a tenant has a problem or you need to let them know that something that they're doing may be going against the guidelines on the lease.
Collecting Rent Is a Breeze
Rent collection the old-fashioned way isn't very efficient anymore. Collecting cash and checks, especially from younger renters, isn't a viable option. Instead of relying on payment apps like Paypal, use a renter portal.
Not only can your tenants attach their credit cards or bank accounts to the portal so they can pay with ease, but they can also set up automatic payments so they never miss a month. If they don't want to set up automatic payments, you can set up a rent reminder that notifies them a few days before the day that rent is due.
Maintenance Requests? No Problem
There will be times in their tenancy that your tenants will need your help. Whether they've lost a key, their pipes are leaking, or there's some other must-fix emergency happening, they'll send in a maintenance request.
An online portal makes this easier than ever. They just have to type a comment into the maintenance section of the portal and you (or your property management company) will be notified right away.
This means less waiting time and more convenience for all parties.
Do You Have a Tenant Portal Yet?
If you're not already using a tenant portal for your tenants, what are you waiting for? A tenant portal makes everything from communication to rent collection easier for both you and your tenants.
Bring your rental property into the future with a tenant portal today.
Are you in need of professional property management in Sumter, South Carolina? At HomeRiver Group, we want to help! Contact us so we can start working together today.
